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发表于 2022-10-31 01:00:21
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Technical support outsourcing
What is a tech support call center?
Tech support call centers provide phone answering services to customers who have experienced technical issues with soft- or hardware.Customer experience specialists stand between a customer and a product. They have to be knowledgeable, empathetic and tech-savvy. A technical support team must have sufficient skills to ensure a high customer satisfaction rate and a perfect customer experience. |
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